Important telephone numbers
Country code for calling Poland +48
Emergency numbers 112 is your life-saving number!
112 is the European emergency phone number, available everywhere in the EU, free of charge. You can call 112 from fixed and mobile phones to contact any emergency service: an ambulance, the fire brigade or the police. In Poland 112 calls are answered by the Fire Brigade and Police.
Ambulance Service 999
Fire Brigade 998
Police 997
Municipal Police 986
Electricity Emergencies 991
Gas Emergencies 992
District Heating Emergencies 993
Water and Wastewater Emergencies 994
Municipal Transport Emergencies 995
Emergency Line (for foreigners only in the summer season): +48 608 599 999, +48 800 200 300
Tourist Helpline – provides tourist information as well as aid in emergencies, e.g. connected to lost documents, finding urgent medical treatment, road assistance, etc. +48 222 787 777, +48 608 599 999
Medical Services:
Accident and Emergency Wards (SOR): www.kpr.med.pl 24/7 medical information: +48 12 6612 240
Miscellanea:
Telekomunikacja Polska Phone Directory Service +48 118 913
Telekomunikacja Polska International Phone Directory Service +48 118 912
Kraków Municipal Transport Company emergency number +48 12 192 85
Kraków Municipal Transport Company – enquiries about buses and trams: +48 12 191 50
Electricity Emergencies: +48 12 261 21 11
Electricity Emergencies: Kraków Krowodrza district: +48 12 633 06 97
Electricity Emergencies: Kraków Nowa Huta district: +48 12 644 12 10
Electricity Emergencies: Kraków Podgórze district: +48 12 656 21 55
Electricity Emergencies: Kraków Śródmieście (city centre) district: +48 12 421 27 49, +48 12 261 24 54
Water and Wastewater Emergencies: Kraków Nowa Huta district: +48 12 648 28 61
Water and Wastewater Emergencies: Kraków Śródmieście (city centre) district: +48 12 422 92 05
Water Emergencies: Kraków Podgórze district: +48 12 655 53 98
Municipal Lost Property Office: +48 12 616 57 13